Yandex Qazaqstan Launches AI Solution for Retail Sector

Yandex Retail /tech to Help Store Owners and Retail Chains Enhance Efficiency and Improve Customer Experience

Yandex Qazaqstan has announced the launch of a new B2B direction, Yandex Retail /tech, offering software solutions (SaaS modules) to enhance online business efficiency, as well as modern AI solutions for the retail sector and other industries. The implementation of these technologies will assist local stores, supermarkets, and retail chains in digitizing their business, increasing efficiency, and enhancing the customer experience.

Yandex Retail /tech includes solutions for fulfillment, commerce, marketing, delivery, customer experience, and analytics. These solutions consist of customer applications and websites with extensive internal product promotion settings, as well as applications for pickers and couriers. The company provides comprehensive solutions for dark stores, warehouse management systems (WMS), assortment management systems (ERP), and product information management (PIM). Inventory tracking and automated product replenishment, technologies for assigning orders to couriers and logistics management, including AI routing, helpdesk for in-house customer support. Additionally, Yandex Retail /tech offers AI consulting services and market entry strategy development for any industry.

Within this new direction, the company also introduces the «Smart Store» project — an initiative for automating operational management in retail. Its goal is to provide offline retailers with a system that will make processes within the store more transparent. The key technology of the «Smart Store» is computer vision. Using special cameras, it collects and organizes data about the store and creates a digital twin of the store. Yandex independently develops these cameras. According to the company, implementing the «Smart Store» can help partners increase operational efficiency by 30%, increase shelf capacity, resulting in a minimum turnover growth of 2%.

«Our solutions will help companies optimize processes, achieve 99.9% accuracy in inventory management, reduce costs, improve customer experience, and increase competitiveness in a rapidly changing environment. Retailers can implement both a set of technologies and individual modules — for example, a smart assortment management system,» noted Timur Shalekenov, head of Yandex Qazaqstan.